Escape room for team building: frequently asked questions
How much does it cost per person?
The price is between €/CHF 15 and 20 per person, depending on the city and game. With the Events Package you also get a personalised invitation, dedicated support during the event, an official leaderboard, and payment by invoice. Get your instant offer.
How long does the game take?
The average time from start to finish is about one hour. We recommend a staggered start of 3–5 minutes between teams. Factor this in when planning your schedule — as a rule of thumb, 20 people can start within 20 minutes.
Does the whole group play together?
Everyone splits into smaller teams of 2–4 people. We recommend a staggered start, letting a few minutes pass between groups at the starting point. The last teams can still overtake those who started first!
Is Sato Code self-guided?
Yes. That means more flexibility for you — starting an hour earlier or later is no problem. If you want peace of mind on the day, the Events Package includes dedicated support via phone or WhatsApp throughout the game. Get your instant offer.
What languages is the game available in?
The game is available in English, German, and Italian. Every player can choose their preferred language independently — even within the same team.
Do all participants need a smartphone?
Yes, each player needs a smartphone with internet access. The game is played through the Sato Code app, which is free to download. Every player receives different clues — what you see, no one else on your team can see. Piecing it all together is exactly what makes it fun.
What happens if it rains?
The game is designed for all weather conditions. Most clues and objects are sheltered or weatherproof. In case of severe weather, you can reschedule free of charge.
Can we cancel or reschedule?
Yes. You can cancel or reschedule free of charge at any time — no penalties, no questions asked.
How far in advance should we book?
We recommend booking at least 1–2 weeks in advance to secure your preferred date. For large groups of 50 or more, the earlier the better. We'll hold your date for 7 days with no commitment.
Where are the start and end points?
The start and end point are shown in the description of each game — see Games & Tickets.
What are the payment options?
Standard tickets can be purchased online. If you book the Events Package, you'll receive an invoice payable within 30 days after the event.